PRIVACY POLICY

Shaklee Corporation recognizes the importance of protecting the privacy of information we may collect from you. To this end, we are committed to using our best efforts to respect your privacy. Here is how we handle information we learn about you from your visit to the Shaklee Websites.

The Ways We Use Information

We receive and store information you enter on the Shaklee Websites or give us in any way. We use such information, including personal information such as your name, e-mail and mailing addresses, telephone numbers, social security and credit card numbers for several purposes.

• To process, fulfill and notify you of your order status
• To send you the latest information about our company, events and product specials.
  
  We may use and disclose such personal information about distributors only for the following purposes:
  
• Processing your Distributor Application;
• Processing, fulfilling and notifying you of your product order status;
• Developing Downline Genealogy Reports;
• Providing Distributor services such as planning Distributor meetings or administering Distributor benefits;
• Sending information about our company, events and product specials.
• Developing and implementing policies, marketing plans, and strategies;
• Publishing personal information in Shaklee newsletters, promotional materials and intra-group communications;
• Providing references; and
• Complying with applicable laws and regulatory requirements and assisting with any governmental or police investigation.
  
  Distributors have the option to opt-out of any published listing or directory of Shaklee Membership.
  
  Financial Information
  We use and store your financial information, such as account or credit card number, ONLY for billing purposes.
  
  Cookies
  Some Shaklee Websites deposit certain bits of information called "cookies" in a visitor's web browser software. Cookies are sent back only to the Shaklee Websites that deposited them when a visitor returns to that site. Cookies can tell us how and when pages in a Shaklee Website are visited and by how many people. Cookies are not used to store personal information, such as social security and credit card numbers. Shaklee uses cookies:
  
  
• To keep track of your shopping cart status;
• To allow you to use all password-protected services in a single session without having to re-enter your password; and
• To see which areas on our site are popular and which are not so we can make the appropriate updates.
  
  Online Surveys
  We ask you to voluntarily provide demographic information, such as postal code, age or income level. All responses are kept confidential and used for internal marketing and statistical purposes only.
  
  Children
  We do not solicit personal information from or market to children under the age of 13.
  
  Public Forums
  We make public forums, such as chat rooms, message boards, and/or news groups ("Public Forums"), available to distributors. Please exercise appropriate caution in disclosing personal information in Public Forums since information disclosed in these areas becomes public information. The privacy provisions herein shall not apply to any personal information submitted via any of the Public Forums.
  
  Security
  When you place an order or give us personal information, such as name, address, telephone numbers, credit card or social security number, the data upon submittal is encrypted during transmission to protect against any unauthorized access.
  
  Links to Other Websites
  As a resource to our visitors we provide links to other websites which we believe are useful and meet our high standards. However, Shaklee Corporation is not responsible for the contents of such linked websites. In particular, Shaklee Corporation is not responsible for the privacy notices or practices provided in such linked websites.
  
  Third Parties
  We are not in the business of selling your personal information to third parties. We may share such information from time to time with the following third parties:
  
  
• Those employees, directors and managers of Shaklee and its local and foreign associated/affiliated companies who have a need to access your personal information in carrying out their responsibilities;
• Any agent, contractor, supplier, vendor, or third party who provides administrative, advertising, printing, or other services to Shaklee or its affiliated companies, including but not limited to distribution centers, external auditors, medical practitioners, trustees, insurance companies, actuaries;
• Member sponsors and upline Business Leaders who may need access to downline distributor personal information in order to monitor sales activity and provide business development of the Shaklee Members in their personal sales groups. However, we do not share credit card information or Social Security numbers with any third party without your permission or unless required by law or valid court order;
• Any government agency or other appropriate governmental, police, or regulatory authority in order to meet legal security and regulatory requirements; and
• In the case of information submitted by distributors, any consultant/agent appointed by Shaklee Corporation or its affiliated companies to plan, provide and/or administer distributor benefits.
  
  Transfer
  The consent you have provided herein to the use of your personal information by Shaklee Corporation or its affiliates, shall also extend to any person or corporation to which Shaklee Corporation may transfer its business, provided that such personal information is used for the same purposes.
  
  Modifying or Discontinuing Service
  We provide you the opportunity to discontinue receiving future e-mail communications from us at the point where we request information from you. We provide you with two options for discontinuting e-mail communications from us:
  
  
• Opting out of selective e-mail message catagories by selecting preferences in your Distributor Web Profile. You will continue to recieve product order email confirmations and other transaction-related messages.
• You have the option to remove your e-mail address from our database so that you will not receive any future e-mail communications. If you do discontinue all service, you will not be able to use password protected areas of our web site, such as Member Center.
  
  You can exercise these options at any time by sending us an e-mail at fieldcomm@shaklee.com
  
  Access to Personal Information
  You have the right to request and obtain from Shaklee Corporation the personal information Shaklee Corporation has on file about you and request a correction of any data that is inaccurate. You may also request Shaklee Corporation to inform you of the type of personal information maintained by Shaklee Corporation. Requests for access to and correction of personal data or information about Shaklee Corporation's policies and practices regarding personal data should be addressed in writing to Shaklee Customer Service:
  
  Field Communications
  Shaklee Corporation
  4747 Willow Road, P-201
  Pleasanton, CA 94588
  
  
  Questions or comments about Shaklee Corporation should be emailed to fieldcomm@shaklee.com
  
  
  LEGAL
  

  By using this website (the "Shaklee Websites") you, the user or distributor as the case may be, ("you") are agreeing to be bound by the current version of the terms of use provided herein.

  Use of Material
  All materials included on the Shaklee Websites are protected by copyright, trademark and other laws and are the property of Shaklee Corporation, unless otherwise noted. Unauthorized use of such materials may violate copyright, trademark and other laws. You may download and print portions of the materials for non-commercial and informational use. Copies that you make of the material must bear any copyright, trademark or other proprietary notices located on the Shaklee Websites, which pertain to the material being copied. Any other sale, modification, reproduction, re-distribution, publication or re-transmission of any information from the Shaklee Websites, in whole or in part without the prior written permission of Shaklee Corporation, is prohibited.

  Disclaimer
  The information and services published on the Shaklee Websites may contain typographical errors or technical inaccuracies. Information may be changed or updated without notice. Shaklee Corporation may also make improvements in and/or changes to the information described in the Shaklee Websites at any time without notice. Shaklee Corporation is not responsible for any errors or omissions in the Shaklee Websites or any website which may be referenced within or linked to any of the Shaklee Websites. Shaklee Corporation has not reviewed all of the websites linked to each of the Shaklee Websites and is not responsible for the contents of any such linked websites. Accordingly Shaklee Corporation makes no representations whatsoever concerning the content of those linked websites. The fact that Shaklee Corporation has provided a link to such websites is not an endorsement, authorization, sponsorship or affiliation by Shaklee Corporation with respect to such websites, its owners or its providers. Shaklee Corporation is providing these links only as a convenience to you.

  INFORMATION ON THE SHAKLEE WEBSITES IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON INFRINGEMENT OR TITLE. SHAKLEE CORPORATION MAKES NO REPRESENTATION OR WARRANTY AS TO THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF ANY MATERIAL ON OR ACCESSIBLE THROUGH THE SHAKLEE WEBSITES. ANY RELIANCE ON OR USE OF SUCH MATERIAL SHALL BE AT YOUR SOLE RISK. SHAKLEE CORPORATION MAKES NO REPRESENTATION OR WARRANTY THAT THE SHAKLEE WEBSITES WILL BE AVAILABLE ON A TIMELY BASIS OR WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SHAKLEE WEBSITES OR THE SERVERS HOSTING SUCH WEBSITES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

  SHAKLEE CORPORATION ASSUMES NO LIABILITY FOR ANY DAMAGES WHATSOEVER, INCLUDING WITHOUT LIMITATION, INDIRECT, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR INCIDENTAL DAMAGES OF ANY KIND, LOST PROFITS, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE, WHETHER BROUGHT IN CONTRACT OR TORT, ARISING OUT OF OR CONNECTED WITH THE USE OF OR INABILITY TO USE THE SHAKLEE WEBSITES OR THE USE, RELIANCE UPON OR PERFORMANCE OF ANY MATERIAL CONTAINED IN OR ACCESSED FROM THE SHAKLEE WEBSITES, EVEN IF SHAKLEE CORPORATION IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

  Public Forums
  We make public forums, such as chat rooms, message boards, and/or news groups ("Public Forums"), available to our distributors. Distributors shall not submit any material to any such Public Forum which is unlawful, harassing, threatening, hateful, defamatory, libelous, pornographic, obscene, sexually explicit or otherwise violates any applicable laws. Distributors shall not use any Public Forum for any commercial purposes including advertising or soliciting the sale of any goods or services. Any information or materials submitted by distributors through the Public Forums shall be deemed non-proprietary and non-confidential and may be used by Shaklee Corporation. We are not responsible for screening, monitoring or verifying the contents of any material submitted to the Public Forums and we are not responsible for the accuracy or reliability of such content. Shaklee Corporation does not endorse any opinion, statement or other material posted on or accessible through any Public Forum.

  Jurisdiction
  The materials in the Shaklee Websites are presented solely for the purpose of promoting Shaklee products available in the United States. THE PRODUCTS PROMOTED ON THE SHAKLEE WEBSITES ARE NOT FOR SALE OUTSIDE OF THE UNITED STATES. IF YOU ARE RESIDENT IN ANY COUNTRY OTHER THAN THE UNITED STATES AND YOU WISH TO PURCHASE PRODUCTS PROMOTED ON ANY OF THE SHAKLEE WEBSITES, YOU SHOULD CONTACT SHAKLEE CORPORATION FOR INFORMATION CONCERNING AVAILABILITY OF SHAKLEE PRODUCTS IN YOUR COUNTRY. Shaklee Corporation makes no representation that materials contained in the Shaklee Websites are in compliance with the laws of jurisdictions outside of the United States. Those who choose to access any Shaklee Website from countries outside of the United States do so on their own initiative and for information purposes only. The terms and conditions herein shall be governed by the laws of the State of California, without regard to its conflicts of laws principles. You hereby submit to the jurisdiction of the courts of the State of California for the purposes of litigating any lawsuit arising out of or in connection with these terms and conditions.

  NOTICE AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT

  THIS NOTICE IS SUBJECT TO MODIFICATION OR TERMINATION AT ANY TIME, WHETHER FOR CHANGES IN THE LAW OR AT THE CONVENIENCE OF SHAKLEE, WITHOUT ADVANCE NOTICE. YOU MUST CHECK THIS NOTICE FREQUENTLY TO ENSURE THAT YOU HAVE READ THE MOST CURRENT VERSION OF THIS NOTICE.

  Shaklee owns, protects and enforces copyrights in its own creative material and respects the copyright properties of others. It is Shaklee's policy to respond as required by law to claims of copyright infringement. The Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c) ("DMCA"), provides copyright owners or their authorized agents with a procedure for notifying service providers (as defined in the DMCA) of claims of unauthorized use of copyrighted materials. Because Shaklee is considered a service provider within the scope of the DMCA, it must comply with the notice and procedural requirements of the DMCA. If you believe any material on this site infringes your copyright or the copyright of any third party, you should promptly notify the following designated agent of Shaklee in writing:

  Ms. Cathy Keating
  Shaklee Hacienda Campus
  4747 Willow Road
  Pleasanton, California 94588-2740
  (925)924-2464
  Fax (925)924-3798
  ckeating@shaklee.com

  Your written notification to the above-referenced designated agent must include substantially all of the following information:

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright;
    
  • A description of the copyrighted work that you claim has been infringed;
    
  • The exact location of the alleged infringing material;
    
  • The exact location of the link to the alleged infringing material;
    
  • Your address, telephone number and electronic mail address;
    
  • A statement by you that you have a good faith belief that the disputed use of the copyrighted work is not authorized by the copyright owner, its agent or the law;
    
  • A statement by you that the above information in your written notification is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner.

  Upon receipt of your written notification of an alleged copyright infringement, Shaklee will take the following steps:

  • Remove or disable access to the alleged infringing work;
    
  • Forward your notification to the Respondent; and
    
  • Take reasonable steps to promptly notify the Respondent that Shaklee has removed or disabled access to the alleged infringing material.

  At this point, the Respondent ("Respondent") may submit a counter notification in writing to Shaklee's designated agent. The counter notification must include substantially all of the following information:

  • An electronic or physical signature of the Respondent or someone authorized to act on behalf of the Respondent;
    
  • A description of the copyrighted material that has been removed or disabled;
    
  • The exact location of the material before it was removed or disabled;
    
  • A statement under penalty of perjury that the Respondent has a good faith belief that the copyrighted material has been removed or disabled as a result of mistake or misidentification; and
    
  • The Respondent's name, address and telephone number along with a statement that the Respondent consents to the jurisdiction of the Federal Court in the district in which he/she/it resides or, if the
    
  • Respondent's address is outside the United States, a statement that the Respondent consents to jurisdiction of the United States federal district court in San Francisco, California.

  Upon receipt of a counter notification containing substantially all of the foregoing information, Shaklee will take the following steps:

  • Send you a copy of the Respondent's counter notification;
    
  • Inform you that Shaklee will replace the alleged infringing material or cease disabling access to it within ten (10) business days; and
    
  • Replace the alleged infringing material that was previously removed or cease disabling access to it not less than 10 nor more than fourteen (14) days following receipt of the Respondent's counter notification, unless you have supplied Shaklee's designated agent with evidence that you have filed an action seeking a court order to restrain the Respondent from engaging in the alleged infringement that was the subject of your written notification.

  Shaklee's policy is to terminate the online privileges of individuals who repeatedly violate the copyrights of others.

  CONSUMER DISCLOSURE

  CONSUMER DISCLOSURE: If you are a consumer purchasing products or services online from Shaklee for personal, family, or household purposes, you may have additional rights pursuant to the Electronic Signatures in Global and National Commerce Act and other applicable state law. Please read the following disclosure carefully. It describes your rights to elect to contract electronically with us.

  By clicking the "Submit Order To Shaklee", (1) you agree and consent to (i) contract electronically with us for the products or services you have requested in accordance with this Agreement and (2) you understand that you are entering into a legal agreement and you intend to be legally bound by this Agreement. In order to access, download, and print this Agreement, you need Acrobat Reader 3.0 or higher. Changes to these hardware and software requirements will be posted here or at the "recommended software" link below. You may also request to receive a copy of this Agreement by U.S. mail free of charge by contacting us at fieldcomm@shaklee.com within thirty (30) days after you have entered into this Agreement with Shaklee.

  If you do not consent to the above, please click the Cancel Request Button, and by so doing you will not be able to complete this online transaction.

  Terms Of Use

  Welcome to the Shaklee Health Care Professionals Website. The information provided on this site is for general information purposes only. Please read and review these Terms of Use carefully before accessing or using this website. By accessing or using this site, you acknowledge that you have read, understood and agreed to the Terms of Use Agreement. If you do not agree to the Terms of Use, you may not access or use the site.

  1. Use of Website. The information provided on this site is for general informational and educational purposes targeted to health care professionals. Your access to and use of the information contained in the website is subject to this Terms of Use Agreement. By accessing and using this website, you accept, without limitation or qualification, this Terms of Use Agreement.
     
  2. Content. Shaklee will use reasonable efforts to include accurate and up-to-date information on this website but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this website and the content thereof is at your own risk. Shaklee disclaims all warranties, express or implied, including warranties of merchantability of fitness for a particular purpose. Neither Shaklee nor any party involved in creating, producing or delivering this website shall be liable for any damages, including without limitation, direct, incidental, consequential, indirect or punitive damages, arising out of access to, use of or inability to use this website, or any errors or omissions in the content thereof. This limitation includes damages to, or for any viruses that may infect your computer equipment.
     
  3. Indemnification. You agree to indemnify, defend and hold harmless Shaklee, its officers, directors, employees, distributors, members, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys' fee, resulting from any violation by you of these Terms of Use.
     
  4. Third Party Websites and Links. This website may contain links or references to other websites maintained by third parties over whom Shaklee has no control. Such links are provided merely as a convenience. Similarly, this website may be accessed from third party links over whom Shaklee has no control. Shaklee makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information. Inclusion of any third party link does not imply an endorsement or recommendation by Shaklee.
     
  5. Medical Information. This website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for advice provided by a doctor or other qualified healthcare professional. Patients should not use the information contained herein for diagnosing a health problem or disease. Patients should always consult their octor or other healthcare professional.
     
  6. Non-Confidential Information. Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the internet or post on the website by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and Shaklee shall have no obligation of any kind with respect to such information. Shaklee shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.
     
  7. Trademarks. All product names, whether or not appearing in large print or with the trademark symbol, are trademarks of Shaklee, its affiliates, related companies or its licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Please be advised that Shaklee actively and aggressively enforces its intellectual property rights to the fullest extent of the law.
     
  8. Copyrights. The entire contents of this website are subject to copyright protection. Copyright © 1998-2006 Shaklee Corporation. The contents of this website may not be copied other than for noncommercial individual reference with all copyright or other proprietary notices retained, and thereafter may not be recopied, reproduced or otherwise redistributed.
     
  9. Void Where Prohibited. This website and its contents are intended to comply with the laws and regulations in the U.S. Although the information on this website is accessible to users outside of the U.S., the information pertaining to Shaklee products is intended for use only by residents of the U.S. Other countries may have laws, regulatory requirements and medical practices that differ from those in the U.S..
     
  10. Governing Laws. This Terms of Use Agreement and your use of the website shall be governed by the laws of the United States of America and the State of California without regard to its conflicts of laws principles. Any legal action or proceeding related to this website shall be brought exclusively in a federal or state court of competent jurisdiction sitting in California.
      
  11. Miscellaneous. If any provision of this Agreement is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. Shaklee reserves the right to alter or delete materials from this website at any time at its discretion.